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RESOURCES

At United and Turtle Mountain Communications, our team of professionals is dedicated to providing the highest level of customer service to our customers, including helpful resources, tools, and information. Here we’ve compiled this information in one convenient location, from user-friendly product tutorials and industry articles to our online directories and Lifeline and Link-Up program information. Can’t find what you need here? Call our local office; we’ll be glad to help!

Lifeline & Link-Up

Every household in the country should have access to phone service or eligible broadband, which brings security, connection, and opportunities. From connecting to family members to emergency service access, a telephone line or eligible broadband is essential. Lifeline and Link-Up provide qualifying customers assistance with paying part of their telephone or eligible broadband costs. For complete details, review the information below or contact your local office for additional assistance.


If you can't afford telephone services, Lifeline can help eligible people pay PART of their telephone or eligible broadband costs.

  • Discount on your monthly phone bill for basic local telephone or eligible broadband service
  • You can receive a discount on one telephone (wireline or wireless) or eligible broadband service
  • Government assistance program
  • Non-transferable
  • Limited to one discount per household
  • Annual re-certification based on customer's anniversary date

Anyone qualified under one of the following major economic assistance programs:

  • Medicaid
  • Supplemental Nutrition Assistance Program (SNAP)
  • Supplemental Security Income (SSI)
  • Federal Public Housing Assistance (Section 8)
  • Veterans' or Survivors' Pension Benefit

Or if household income is at or below 135% of the Federal Poverty Guidelines.

  • When you qualify for one of the listed programs through your county social services office, you will automatically receive a Qualifying Certificate within a month by mail.
  • Provide the Qualifying Certificate and contact United and Turtle Mountain Communications to complete the necessary paperwork.
  • Annual recertification based on anniversary date of receiving Lifeline required.
  • If you no longer qualify for any economic program, you no longer qualify for Lifeline and must notify United and Turtle Mountain Communications.
  • For more information on Lifeline, call United Communications.
  • If you have questions about eligibility, call your county social services office.
  • Individuals who live on tribal lands may be eligible for a separate Tribal Lifeline and Link-Up program. Contact United and Turtle Mountain Communications for more information or click the Tribal Lands button above.

If you can't afford telephone or broadband service, Lifeline and Link-Up can help eligible people who live on TRIBAL LANDS. You could receive a discount on basic telephone service or eligible broadband, as well as assistance with telephone service or eligible broadband hook-up costs.

  • Will save you 100% of the initial charges, up to $100, to hook up primary telephone service or eligible broadband service.
  • Contact United and Turtle Mountain Communications for more information.
  • Discount on your monthly phone bill for basic local telephone or eligible broadband service.
  • Applies only to primary local telephone service or broadband service in the home.
  • Government assistance program
  • Non-transferable
  • Limited to one discount per household

Residents of tribal lands participating in at least one of the following programs:

  • Medicaid
  • Supplemental Nutrition Assistance Program (SNAP)
  • Supplemental Security Income (SSI)
  • Federal Public Housing Assistance (Section 8)
  • Temporary Assistance for Needy Families (tribally administered)
  • Bureau of Indian Affairs (BIA) general assistance program
  • Head Start (meeting income qualifying standards)
  • Food Distribution Program on Indian Reservations (FDPIR)
  • Veterans' or Survivors' Pension Benefit

Or if household income is at or below 135% of the Federal Poverty Guidelines.

  • When you qualify for any programs administered through your county social services office, you will automatically receive a Qualifying Certificate within a month by mail. Provide the Qualifying Certificate to your local telephone company and do the necessary paperwork;

  • OR

  • When you qualify for any programs administered by tribal offices, the tribal program administrator can provide verification of eligibility to the telephone company. Contact Turtle Mountain Communications to do the necessary paperwork.
  • Annual recertification based on anniversary date of receiving Lifeline required.
  • If you no longer qualify for any economic program, you no longer qualify for Lifeline and must notify United and Turtle Mountain Communications.


NOTE: If you have been disconnected for non-payment of telephone bills, these programs are available to you if you bring your local bill current. You may be required to pay a reconnect fee.


Spam Notice

To better protect your personal email account, United Communications and Turtle Mountain Communications has added a spam filtering service. This service can be accessed by clicking the login below and entering your email address and password. Once entered, you will see your personal dashboard; this is where you will manage the spam filter and preference settings for your account.




Part of this service includes the Daily Digest, an email which will help you identify potentially dangerous emails and help you determine your account preferences.

Please take a minute to click through the new user-friendly system and contact us at customerservice@utma.com if you have any questions.

Directory

Easily find the local contact information you are looking for by viewing our user-friendly online directory.

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