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Mail Server

We strive to provide our customers with superior customer service and informative guidance for a superior communication experience. Below you’ll find a variety of mail server information from ports to protocols.

*Please note that hitting the reset button on routers will erase the saved username and password configured. Before you hit the reset button, refer to the information below.



Incoming Server:

  • POP3: pop.utma.com – port 110
  • IMAP: mail.utma.com – port 143
  • Use authentication, not SSL (secure authentication)

Outgoing Server:

  • smtp.utma.com – port 587

Follow these steps to configure a new email identity in Outlook Express.

1. With Outlook Express open, click on “File” in the menu bar. Select “Identities,” then “Add new Identity” from the drop-down menu. The “New Identity” window will open.

2. Enter the name for the new email identity in the “Type your name” box.

3. If you want to keep the new identity private (so other computer users can’t access the email for that identity), check the box next to “Require Password.” Once the box is checked, the “Enter Password” window will open. Enter and confirm the password and then click “OK” to close the “Enter Password” window. (Note: You’ll need the password if you ever want to delete the identity).

4. Click the “OK” button to continue.

5. The “Identity Added” window will appear and ask if you want to switch to the new identity. Click the “Yes” button to switch to the new identity and configure the new identity’s email account settings.

6. In the “Internet Connection Wizard,” enter a display name (the name that will appear in the “From” section in messages) for the new identity. Then click the “Next” button.

7. Enter the email address for the new identity. Click “Next.”

8. Select the type of incoming mail server which your new email account will utilize. Next, enter the name for the incoming and outgoing mail servers. Incoming:

  • POP3: pop.utma.com – port 110
  • IMAP: mail.utma.com – port 143
  • Use authentication, not SSL (secure authentication) Outgoing:
  • SMTP: smtp.utma.com – port 25
  • If using email outside of UTMA area (on device such as laptop or cell phone), use port 587, with authentication, not SSL (secure authentication)

9. Click the “Next” button.

10. Type in the account name and password for the email address. Check the box next to “Log on Using Secure Password Authentication.” Click the “Next” button to complete the configuration process.

Mail programs, such as Webmail, use POP and IMAP to access mail stored on your computer. To learn more about POP and IMAP, click here.

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