At United Communications, our #1 priority is providing our customers with dependable services that keep them connected to what they need to thrive. Now more than ever, our services are essential to the changing times we are all experiencing. From education and work opportunities, to reaching loved ones and the entertainment that brings them joy, we’re here to ensure those connections for our communities.
The Customer Service team across our three locations in Langdon, Rolla, and Bottineau are made up of your friends and neighbors in the community. By being a United and Turtle Mountain Communications customer, you make it possible for us to be able to support you and the connections you need to stay in touch with loved ones and the world.
We are dedicated to keeping these connections strong. Meet some of the people in your community who make this possible.
Kirsten Gendron – Customer Service Manager, Langdon
Kirsten is our Customer Service Manager, overseeing our three offices, and has a passion for helping our customers – her friends and neighbors – receive the best possible service.
Loving mother of three, Kirsten has given back to her community as a volunteer EMT for the past 17 years and enjoys scooping ice cream for children at our Kids Club events! Her favorite United Communications service is her 200 Mbps internet – it allows her to connect with family and stream her favorite shows while still having enough bandwidth for the kids, even when they were doing online schooling.
Danielle Andresen – Customer Service Representative, Langdon
If you call our Langdon office, you might get Danielle. She has been with us for over 7 years and is wonderful at getting you what you need to help solve your problems quickly and efficiently.
Danielle grew up as an Eagle in her hometown of Walhalla, ND, and is now married with a beautiful teenage daughter. “My favorite United Communications service is our TV service; it has something for everyone in my family: sports and news for my husband, movies for my daughter, and HGTV, DIY, and HBO for me,” says Andresen.
Laurie Bercier – Customer Service Representative, Rolla
Laurie has been with us for nearly 16 years at our Rolla office, helping to ensure your customer satisfaction with the services you receive and troubleshooting
She an active mother of five, including one COVID-graduating high school senior, and loves using the internet to stay connected with her family in Fargo and Minot through FaceTime. A lover of the great outdoors, Laurie adores the beauty of Turtle Mountain’s environment and community.
Trish Martian – Customer Service Representative, Bottineau
At our Bottineau office for nearly 23 years, Trish is dedicated to helping customers make the most of their services and problem-solving any issues you may encounter.
Trish enjoys assisting with silent auctions for local causes by creating and displaying items. She has three favorite men in her life; husband Wayne, son James, and grandson Tripp. The employees are what Trish values most at Turtle Mountain Communications – those who provide the info to help decide what plans and services would work best for our individual customers, and the technicians and installers who work hard to deliver and maintain our services.
We live right here in our rural communities with you, and are truly here for you. Giving you the best possible services is not just our job – this is our mission and how we help keep our communities strong and connected.